FAQ

No, you need to add an additional amount for your shipment 

EFT, credit card, master card and Visa card 

Yes it is however if you are sceptical about doing an online purchase feel free to contact us directly on our phone or what’s app line

Place your order by clicking on the items you wish to purchase and add them in your cart. Close off your purchase by proceeding with payment.

Unfortunately orders cannot be canceled once it has processed.
Should you need to change any items in your order prior delivery you would need to get in contact with us on our direct phone and what’s app line.

Yes.

Once your order has been shipped you will be noticed by one of our sale representatives and will be given your tracking number from the shipping company. Should you need further assistance, feel free to contact us using our direct phone and whatsApp line. 

Unfortunately we do not take back items for hygiene purposes 

Unfortunately we do not do refunds

To register as an Pashy N user, create a profile using your:

• Name
• Email Address
• Password
• Re-enter Password (show Password)

You can sign in to your Pashy N account at any time using your:

• Email Address
• Password
• You can update your details, delivery details, email address and more by logging into your personal account.

No problem. You can easily reset your password as follows:

• Click on the ‘forgot password’ button.
• Enter a valid email address.
• A secure link will be sent to your email address.
• Click on the link and select a new password.

It's a good idea to change your password periodically. You can change your password on your Pashy N online account overview page.

To change your password:

• Sign-in to your account using your email address and password.
• Go to your Account Dashboard page.
• Go to the Profile section and select ‘password’.
• Change your password.
• You can begin using your new password immediately.